Previously, i was worked in Sing Tel, Singapore Telecommunication company.
i worked there for about one year.
Our company is located at Malacca but all the in coming call are from Singapore citizen. It was a good experience especially how to deal with customer. i learned to deal with difficult customer, demanding customer, the way how we should treat a angry customer. Although some time i get scolded from those customer due to some issue in their home residential phone line (of course im angry at the moment :p), but when i successfully resolve the problem, i'll feel very satisfy with my job.
i was so lucky at the time as i received quite a lot of customer compliment and with it, i've been awarded "3rd Quarter Best Employee". And because of this award, i had attended Sing Tel annual dinner that organized in Singapore.
These are some of the photo that i took in the dinner.
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this is how the interior of Orchid country Club Hotel looks like |
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view from my room |
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the stage |
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Sing Tel HQ |
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My used to be desk, a place where i used to received complaint and compliment. |
This is the web site i used to assis those customer.
http://info.singtel.com/
And this is the Orchid Country Club Hotel web site...such a nice hotel to stay...
http://www.orchidclub.com/
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